Excellence
Excellence for us means anticipating and exceeding our guests’ expectations, providing memorable moments during their stay.
We value and priorize our team, encouraging a culture of very low rotation, which fosters a happy and cohesive environment, allowing our teams to develop a deep understanding and bond with our hotels and guests. We invest in the continuous training of our resources to ensure professionals of excellence, technically specialized in their respective areas (revenue, house-keeping, management, maintenance, F&B, customer oriented, among others).